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  1. Home
  2. —Customer Stories
JYU logo

From pilot to campus-wide tool at the University of Jyväskylä

At the University of Jyväskylä, teaching innovation doesn’t just happen from the top down. It starts with people like Emilia Ahlström and Reetta Niinisalo.
JYU Story image

And slowly, it spread. Teachers saw it in meetings or lectures, asked how it worked, and signed up themselves.

Even the KPIs they chose reflected this mindset. “In the first year, we’re not measuring success by how ‘well’ people use the tool,” said Reetta. “We’re measuring awareness and registration – just getting people to take the first step.”

Advice for others on a similar path

Looking back, Emilia and Reetta agree that piloting first was key. It gave them space to understand barriers, gather feedback, and build buy-in gradually.

Their three top takeaways?

  1. Start with a focused pilot to test assumptions and build internal momentum.

  2. Back decisions with multiple kinds of data – both statistics and stories matter.

  3. Support from many angles – not just instructions, but encouragement, templates, and real-life examples.

  1. Home
  2. —Customer Stories
JYU logo

From pilot to campus-wide tool at the University of Jyväskylä

At the University of Jyväskylä, teaching innovation doesn’t just happen from the top down. It starts with people like Emilia Ahlström and Reetta Niinisalo.
JYU Story image

In the aftermath of remote learning, one thing had become clear to Emilia and Reetta: student engagement needed more support. Hybrid lectures and large on-campus classes made interaction difficult, and participation often fell flat. Emilia, working within the JYU LED (Learning and Digital Education) group, began exploring tools that could help create more active, student-centered learning environments.

“We needed something that worked in all kinds of teaching settings – big lectures, small groups, in-person and online,” Emilia said. “And it had to be easy for teachers to actually use.”

Building the case, one pilot at a time

Rather than jump to a solution, Emilia and Reetta launched a structured pilot. Their goal: test several tools, gather real feedback, and make a recommendation grounded in both pedagogy and practicality.

Mentimeter stood out not only because it combined interactivity with ease of use, but because it aligned with JYU’s broader mission of student-centered teaching.

“There’s still a lot of teacher-centered teaching,” Reetta explained. “Even though teachers want to be more student-focused, it’s hard, especially in hybrid or large-format settings. We needed something that helps bridge that gap.”

The pilot group included educators from various disciplines, some enthusiastic, others skeptical. Reetta and Emilia supported them directly – sharing guides, collecting experiences, and documenting outcomes. They didn’t just hand out licenses; they built a community within the pilot.

Making change, together

After a year of piloting, clear patterns emerged. While not everyone used the tool, those who did saw stronger student participation and richer interaction. Reetta and Emilia brought both usage data and teacher experiences to the JYU Learn steering group.

“It wasn’t straightforward,” Reetta said. “We had to weigh cost against value and bring multiple stakeholders along.”

By combining participation metrics with concrete teaching examples, and working closely with digital services, they navigated the decision-making process. The result was approval for a campus-wide Mentimeter license.

Rolling it out the JYU way

Getting the license was just the beginning. Next came the challenge of communication: how do you reach hundreds of educators with the news?

“We didn’t have a single place to reach everyone,” Reetta explained. “So we tried everything – newsletters, teaching leads, internal webinars, even word of mouth.”

They also built out support resources in the university’s digital help center and added templates for common use cases like course introductions and feedback sessions. Throughout it all, they stayed focused on making the rollout feel approachable and empowering – not top-down or mandatory.

Leading with empathy and strategy

From the beginning, Reetta and Emilia knew that change in higher education doesn’t come from mandates, it comes from trust. Teachers in Finland, like in many countries, have high autonomy. Any new tool needs to be invited in, not enforced.

So instead of pushing adoption, they sparked curiosity.

JYU - story image quote
“ We focused on why Mentimeter could help your teaching, not just how to use it.”
Reetta NiinisaloJYU Learning and Digital Education group

And slowly, it spread. Teachers saw it in meetings or lectures, asked how it worked, and signed up themselves.

Even the KPIs they chose reflected this mindset. “In the first year, we’re not measuring success by how ‘well’ people use the tool,” said Reetta. “We’re measuring awareness and registration – just getting people to take the first step.”

Advice for others on a similar path

Looking back, Emilia and Reetta agree that piloting first was key. It gave them space to understand barriers, gather feedback, and build buy-in gradually.

Their three top takeaways?

  1. Start with a focused pilot to test assumptions and build internal momentum.

  2. Back decisions with multiple kinds of data – both statistics and stories matter.

  3. Support from many angles – not just instructions, but encouragement, templates, and real-life examples.

More stories for you

Curious?

Get in touch for more info and solutions — even book a demo.

Not just a sales call. Let’s think together.

A few details from you and we’ll take it from there.
 
 
 
 
 
By submitting this form you agree to our terms of service and privacy policy.

In the aftermath of remote learning, one thing had become clear to Emilia and Reetta: student engagement needed more support. Hybrid lectures and large on-campus classes made interaction difficult, and participation often fell flat. Emilia, working within the JYU LED (Learning and Digital Education) group, began exploring tools that could help create more active, student-centered learning environments.

“We needed something that worked in all kinds of teaching settings – big lectures, small groups, in-person and online,” Emilia said. “And it had to be easy for teachers to actually use.”

Building the case, one pilot at a time

Rather than jump to a solution, Emilia and Reetta launched a structured pilot. Their goal: test several tools, gather real feedback, and make a recommendation grounded in both pedagogy and practicality.

Mentimeter stood out not only because it combined interactivity with ease of use, but because it aligned with JYU’s broader mission of student-centered teaching.

“There’s still a lot of teacher-centered teaching,” Reetta explained. “Even though teachers want to be more student-focused, it’s hard, especially in hybrid or large-format settings. We needed something that helps bridge that gap.”

The pilot group included educators from various disciplines, some enthusiastic, others skeptical. Reetta and Emilia supported them directly – sharing guides, collecting experiences, and documenting outcomes. They didn’t just hand out licenses; they built a community within the pilot.

Making change, together

After a year of piloting, clear patterns emerged. While not everyone used the tool, those who did saw stronger student participation and richer interaction. Reetta and Emilia brought both usage data and teacher experiences to the JYU Learn steering group.

“It wasn’t straightforward,” Reetta said. “We had to weigh cost against value and bring multiple stakeholders along.”

By combining participation metrics with concrete teaching examples, and working closely with digital services, they navigated the decision-making process. The result was approval for a campus-wide Mentimeter license.

Rolling it out the JYU way

Getting the license was just the beginning. Next came the challenge of communication: how do you reach hundreds of educators with the news?

“We didn’t have a single place to reach everyone,” Reetta explained. “So we tried everything – newsletters, teaching leads, internal webinars, even word of mouth.”

They also built out support resources in the university’s digital help center and added templates for common use cases like course introductions and feedback sessions. Throughout it all, they stayed focused on making the rollout feel approachable and empowering – not top-down or mandatory.

Leading with empathy and strategy

From the beginning, Reetta and Emilia knew that change in higher education doesn’t come from mandates, it comes from trust. Teachers in Finland, like in many countries, have high autonomy. Any new tool needs to be invited in, not enforced.

So instead of pushing adoption, they sparked curiosity.

About University of JyväskyläUniversity of Jyväskylä is one of the largest and most multidisciplinary universities in Finland. They are an open and collaborative community of nearly 2,800 experts and over 14,900 students seeking answers to the pivotal ques­tions of today and tomorrow.
Customer details
CustomerUniversity of Jyväskylä
LocationJyväskylä, Finland
IndustryHigher Education
Employees2,800
Share me!
JYU - story image quote
“ We focused on why Mentimeter could help your teaching, not just how to use it.”
Reetta NiinisaloJYU Learning and Digital Education group

More stories for you

Curious?

Get in touch for more info and solutions — even book a demo.

Not just a sales call. Let’s think together.

A few details from you and we’ll take it from there.
 
 
 
 
 
By submitting this form you agree to our terms of service and privacy policy.
About University of JyväskyläUniversity of Jyväskylä is one of the largest and most multidisciplinary universities in Finland. They are an open and collaborative community of nearly 2,800 experts and over 14,900 students seeking answers to the pivotal ques­tions of today and tomorrow.
Customer details
CustomerUniversity of Jyväskylä
LocationJyväskylä, Finland
IndustryHigher Education
Employees2,800
Share me!