Network requirements

This page specifies what is required to run Mentimeter.

Bandwidth requirements

Mentimeter's platform is designed for a large number of participants. If any problems occur it is usually related to local network restrictions at the venue of the presentation. Following table shows minimum bandwidth requirements for the amount of participants you are expecting.

Note: For larger crowds it is strongly recommended that you also check with the local IT technician that the WiFi can support the expected amount of participants at the same time.

Participant Amount Recommended bandwidth
10 0.5 Mbit/s
50 2.5 Mbit/s
100 5 Mbit/s
500 15 Mbit/s
1000 30 Mbit/s

You can check the bandbwidth of your location using SpeedTest or a similar service.

Network configuration

If you are running Mentimeter on a company network, security settings can sometimes limit the use of some features in Mentimeter. Please inform send the following information to your local IT support if you are experiencing issues:

Ports 80 and 443 are required to be open for the following hosts:

  • www.mentimeter.com
  • www.menti.com
  • api.mentimeter.com
  • user-api.mentimeter.com
  • quiz-api.mentimeter.com
  • core-api.mentimeter.com
  • realtime-api.mentimeter.com

It is also required that your browser and network supports WebSockets over Https.




General tips at larger events

In addition to making sure the network is suitable for the amount of participants you are expecting, there are some general tips that can help you make your presentation run smoothly without technical interruptions.

  • Your presentation computer should have a stable separate internet connection, preferable a wired LAN connection or a separate 3G/4G internet Dongle
  • Make sure you have the correct cables to connect your presentation computer to the projector and internet
  • Verify your setup at the location before the presentation starts



Can I run Mentimeter?

Click here to perform a selfcheck to see if your browser and network can run Mentimeter. If this test fails, please contact your local IT support or send us an email support@mentimeter.com



Supported browsers and devices

It is recommended to use a desktop computer for the presenter and handheld devices for the voters. Click here find out what browser you are using.

Presenter

To create presentations and show questions.

Screens and aspect ratio

Mentimeter is optimal for 16:8 - 16:9 aspect ratio (widescreen), but supports common projector formats such as 4:3 (square) as well.

Voter

Same requirements as for a presenter, but also including

  • Android 4.0 or later
  • Windows Phone 8.0 or later
  • iOS 7.0 or later