Mentimeter Accessibility Statement
We want to make it easy to listen and be heard. One of our core principles both internally and in the development of Mentimeter is inclusiveness, and we want to make it possible for everyone to get their voice heard with Mentimeter.
Our ongoing commitment to accessibility
At Mentimeter, accessibility is important and we are constantly working to improve our services. For example:
- We continually enhance our design system, Ragnar, and our guidelines, which form the foundation of our products.
- Regular user testing is a vital part of our process, helping us refine our services for improved accessibility.
- We maintain open channels of communication with our customers through our support team to gain a deep understanding of their needs.
- Data and statistics are central to our approach, guiding us in prioritizing the refinement of question types to ensure they function seamlessly for all users
- An internal key objective is to raise awareness of accessibility principles and their significance.
Our accessibility challenges
Our objective is to ensure that Mentimeter is accessible to a wide range of users. We are aware that some parts of menti.com may not be fully accessible at the moment, and we are actively working to improve their accessibility features.
Below, we outline a list of known issues that still require attention. These issues are part of our development backlog, and we anticipate resolving them in upcoming updates to enhance the user experience for all.
Visually impaired
The desktop voting experience
The desktop voting experience is a recently launched feature which means you can join a real-time presentation as a participant from a computer, rather than from a phone or tablet. This will enable you to see both the presentation slides and the participation window.
Note that you will only see this view when joining a real-time presentation controlled by the presenter. If you are accessing a survey, you will not see the slides, but only the participation section, as it appears when joining via a phone.
The presentation slides in desktop voting experience lack good semantic HTML which will make it hard for screen reader users to interpret the information, especially when it comes to the interactive slides. We are working on improving the desktop voting experience so screen reader users also can benefit from the possibility to use both the presentation slides and the participation window in one view.
Pin on Image
It’s not possible to use the Pin on Image feature with a screen reader or similar assistive technology because the image must be interpretable at a detailed level in order to determine where to place your pin. Describing the image using, for example, alt text alone is insufficient for this type of interaction.
Quiz
Using the Quiz with a screen reader works well, however, challenges may arise, especially in time-based quizzes, as it can be more difficult to maximize points by answering quickly.
Q&A
Our Question and answer (Q&A) slide may present challenges for users with screen readers. The issue arises when new questions are introduced, as a substantial portion of the content is communicated simultaneously, making it challenging to distinguish between new and existing information.
Visual disabilities
For users with visual disabilities, we highly recommend using our Soft Shadows theme. This theme offers excellent contrast values for the visualization colors used, making it easier to engage with text, diagrams, and other visual content.
Soft Shadows retains the essential information while presenting it in a more concise and readable manner.
The desktop voting experience
The presentation slides have a fixed aspect ratio to offer a good user experience on the presenter's screen. This means that the possibility of e.g. enlarging text is not possible. Enlarging text works well in the participation part of the desktop voting experience.
Motor disabilities
For users with motor impairments who need to navigate with, for example, a keyboard or similar assistive tech, there are only a few minor issues.
When navigating with keyboard, the visual focus indicator, which shows what interactive element is in focus, sometimes has a too low contrast ratio against the background color.
Auditory disabilities
During, for example, a live presentation, a significant portion of the information is conveyed through the presenter's voice. In this context, it's essential for the presenter to ensure clarity, and it's equally important for the presentation environment to provide good sound quality.
For users with impaired hearing, we recommend using features like automatic subtitles, which are integrated into various video conferencing platforms, or leveraging the automatic subtitle functions available on iOS and Android. These features can enhance the overall experience and accessibility.
Cognitive and learning disabilities
During live presentations, maintaining a specific pace is often necessary, especially when presenters have time constraints. However, it's important to recognize that time limitations can be challenging for users with cognitive and learning disabilities when responding to questions or providing input.
Our recommendation is to ensure that every member of the audience has sufficient time to engage with the presentation. While it can be a delicate balance to strike, it is crucial to be mindful of the potential impairments of the audience and to provide them with the time needed to participate fully.
Speech disabilities
All interactions and inputs, including answering questions, providing reactions, and sending questions to the presenter, are conducted through standard input methods. This design ensures that people with speech disabilities can comfortably use Mentimeter without any issues.
Photosensitivity and seizure disorders
While the product itself does not contain elements that may trigger photosensitive reactions, it's important to note that presenters can upload GIF images that have the potential to cause such reactions. To minimize the risk of triggering photosensitive reactions, we strongly recommend uploading GIF images with slow animations that do not include flashing effects.
Contact us
If you encounter any accessibility barriers or have suggestions for improvement, please contact us at support@mentimeter.com. Your feedback is essential in our ongoing efforts to enhance accessibility.
Future plans
Our commitment to accessibility remains unwavering. We will continue to release updates addressing specific accessibility issues, with the goal of continually enhancing the user experience for individuals with disabilities.
We value your input and are dedicated to ensuring that our website is accessible to everyone. Please revisit this document for updates as we work toward ongoing compliance improvements.
VPAT
The Voluntary Product Accessibility Template (VPAT) is an industry standard template for recording how a product or service conforms to Section 508 of the United States Rehabilitation Act. Based on this template, we aim to start rolling out improvements to the application regarding accessibility wherever possible.
Mentimeter Accessibility Conformance Report
VPAT® Version 2.4 (Revised) INT
Name of Product/Version: Mentimeter voting site "Menti"
Product Description: The "Menti" site used to collect input from participants on Mentimeter polls and presentations
Date: May 2024
Contact information: support@mentimeter.com
Notes: This report only applies to the Mentimeter voting site "Menti" (accessible via www.menti.com) and all pages on that domain. The Mentimeter site www.mentimeter.com and web application www.mentimeter.com/app are not part of this report.
Evaluation Methods Used: General product knowledge, Latest version of Mac OS Sonoma with VoiceOver on both Safari and Chrome and iOS with VoiceOver.
Download PDF Report: Mentimeter Voluntary Product Accessibility Template (VPAT)