Doubling the employee engagement rate and improving business outcomes

The business value of Mentimeter

All-hands meetings - a big investment

Marc has been one of the Mentimeter champions at Siemens Healthineers, offering advice on leveraging Mentimeter in various settings. He believes Mentimeter is particularly effective in sessions with a large audience.

"Imagine an hour-long all-hands meeting - this is a big investment for any company. If engagement in these meetings is low, a lot of money could be wasted. Mentimeter helps us increase engagement and information retention in meetings like this."

- Marc Schlichtner, Portfolio Manager at Digital & Automation

Increasing knowledge retention in training sessions

Alli Jacobs, Global Sales Education Manager, and Marina Öder, Global Training Manager in EHS (Environmental Protection, Health Management & Safety), have been using Mentimeter in virtual and in-person training sessions in their departments.

Leveraging Mentimeter's word clouds, quizzes, polls, and anonymous Q&A helps them:

• Assess knowledge easily

• Increase knowledge retention

• And gather instant feedback

"If you're in a session without any knowledge assessments, it's difficult to retain information without solidifying it. In our training sessions, we do a lot of quizzes and check-ins that help us improve the participants' knowledge retention."

- Alli Jacobs, Global Sales Education Manager

20 times higher feedback rate

Marina Öder, Global Training Manager in EHS (Environmental Protection, Health Management & Safety), shares that "the barriers to participation have been much lower since we started using Mentimeter."

Apart from training sessions, she also uses Mentimeter in the global community calls with 100+ participants. Since introducing Mentimeter, she has increased the feedback survey response rate by 20 times.

"The feedback survey responses are an additional source of employee insights but more customized for our department's topics. The responses are easy to share with management, giving them more insights for decision making, which is incredibly beneficial."

- Marina Öder, Global Training Manager EHS

Doubling the engagement in change management sessions

Leona Holzbecher, Learning & Change Management Manager, uses Mentimeter in hybrid team building sessions, workshops, and discussions to facilitate the expression of emotions and opinions.

"Since we've been working remotely, one of the biggest challenges is not knowing whether what you're talking about is reaching the participants. With Mentimeter, I can see how many people are engaging and spontaneously adapt my agenda to bring the engagement back up - without it I wouldn't know this."

- Leona Holzbecher, Learning & Change Management Manager

Thanks to the instant engagement insights, Leona has doubled the engagement in her talks with colleagues in the IT department, increasing the engagement rate from 33% to 66%.

Making sure the right questions get answered

Christine Hafner, Executive Assistant & Administrative Services Manager EMEA, uses Mentimeter in various internal meetings and external sessions with customers of Siemens Healthineers. Mentimeter has helped her gather real-time feedback, use these insights to make decisions, and host live Q&A sessions.

Enabling ease of use in Siemens Healthineers:

• Company branded slides

• Collaborate on presentations

• Q&A moderation

"I like Mentimeter's Q&A moderation feature - it helps us accept the right questions for each session, stay on topic, and manage time better. It also lets our management see the questions beforehand so they can discuss and align on the answer."

- Christine Hafner, Executive Assistant & Administrative Services Manager EMEA

Effortlessly collecting customer feedback

The quarterly Customer Advisory Panel is a session where new Siemens Healthineers product ideas and concepts are presented. Lawrence Bayley, Director Product Management, uses Mentimeter's scale slides to get the participants to rate the concepts and open-ended questions to collect in-depth feedback and suggestions.

"Based on the feedback on the new concepts we receive in the Customer Advisory Panel, we make iterative improvements. In the next session, we present back what we did - if the improved concept scores above a four, then we move on to the next."

- Lawrence Bayley, Director Product Management

Facilitating open discussions in retrospectives

Chereen Heinrich Cibis, Scrum Master, uses Mentimeter to facilitate daily check-ins and retrospectives with her team. Mentimeter is appreciated for its ease of use and how it can be used not only to boost the mood but also to facilitate discussion on difficult or sensitive topics.

"Sometimes difficult topics need to be discussed in retrospectives. The ability to write these topics down in an open-ended question on Mentimeter gives us one source of truth and helps guide our discussion."

- Chereen Heinrich Cibis, Scrum Master

Positive results and collaboration

We are delighted to collaborate with a global leader like Siemens Healthineers to help foster engagement, improve learning retention, and increase response rate in various sessions across the company.

Dennis, Head of Digital Infrastructure Services, emphasizes that companies like Siemens Healthineers aim to standardize their software usage and often commit to a single provider from the competitive landscape. They are pleased to have chosen Mentimeter Enterprise and appreciate the support and advice they received from the Customer Success team during the procurement and rollout processes.