Great questions can often be the key to a great survey. If you want actionable insights as well as thoughtful and honest responses then you need to be asking the right questions.
Surveys are a versatile tool for employers, HR professionals, users researchers and just about everyone in between. Gathering a variety of detailed responses can be the first step to better understanding your users, students, employees and more.
A good survey can help bridge the knowledge gap that many of us face when trying to understand someone else's point of view. But many often wonder how they can create a successful survey and it really all starts with the questions you are asking.
Are they pertinent? Are they relevant? Have they been worded properly and are they clear?
Diversifying your questions, the available responses, as well as the format can do wonders to help liven up your next survey.
You want your respondents to be engaged so they provide you with thoughtful answers that help you define their pain points, understand their input, and highlight their satisfaction.
So with all of that said, let’s look at some examples of different survey questions you can ask in a wide variety of scenarios and the different types of questions you can use to gather those all important responses.
We have included examples that can be used by educators as well as HR and business professionals.
These question types are tried and tested, and have become the staple question types for many surveys.
1. Which of our products have you bought recently?
2. What type of resource do you find most useful?
3. How often do you feel confused in class?
4. Where do you prefer to work / study?
5. What method of examination do you prefer?
7. Very dissatisfied - Very satisfied
8. Not very likely - Very likely
9. Not very important to me - Extremely important to me
10. What is most important to you?
11. What do you look for when buying a product?
12. What is the best performing aspect of this course?
13. What has been the most interesting aspect of this course?
14. What do you value in a good app?
Including some of the traditional question types is greatest but you may need to diversify how you are asking your questions to keep respondents engaged. These slide types have been designed to get respondents thinking and considering their options more than before.
15. What do you look for in a company?
16. What modules do you enjoy?
17. What aspects of a benefits program do you value most?
18. Action priority matrix
19. New skills matrix
20. BCG matrix
21. Product Survey Matrix
22. Company & Competitor Matrix
A Mentimeter survey offers you the added ability to include some of your favorite and popular slide types. Word Clouds are a great way to gather clear concise answers while Open Ended questions can help respondents express their views in a more detailed and expansive way.
23. What is one challenge you constantly face at work?
24. Use one word to describe our product
25. How would you describe this class?
26. How did you find our help center / support?
27. What is the toughest thing you have to deal with on a daily basis?
28. If given the opportunity, what 1 change would you make?
29. If you have a suggestion for management what would it be?
30. What area can we improve upon the most?
31. What one thing are we doing right as a company?
32. What is your favorite thing about our product?
So you’ve seen what the benefits of a good survey are and what a good series of questions can do to improve yours. So how about using Mentimeter as your next survey tool? Our software has been designed to make surveys engaging, visually, and an easy way to collect important data.
Need more inspiration? Have no fear!!!
Even our ‘traditional’ survey question types (multiple choice etc.) can be given a new lease of life. Change those bar charts to a pie chart or get really creative by using a spider chart for your next scales question.
Feel free to mix and match what question types you use. Start with one of our most popular question types to keep respondents engaged and thinking critically and creatively and then include some survey staples.
Answers are easy to submit and can be done during a meeting or sent out to be completed when respondents have the required time.