The role of the facilitator is important when it comes to workshops and meetings on sensitive topics as such sessions can be emotional, and some sensitive topics can be difficult to talk about. Whilst it is natural to feel some anxiety around holding a session on a sensitive topic, as the facilitator, you will be expected to overcome any nerves and proceed with your meeting in a professional manner. Take a look at this useful blog post that explores public speaking anxiety on a general level, but can also be applied to situations where sensitive subjects are being discussed.
As with any other type of meeting or workshop, you should set an agenda. This will let the participants know what to expect during the session. By setting a clear agenda you will make sure that the session stays focused and on track. Here is an example of an agenda that can be used during workshops and meetings on sensitive topics:
As well as encouraging discussion, you should also create some guidelines for the discussion. The aim of the guidelines is to make sure that all participants conduct themselves in a professional and respectful way. As the facilitator, you should also follow these discussion guidelines. Here is an example template of what such guidelines might include:
Whilst clear communication is always important when facilitating a meeting or workshop, you should be even more mindful of it when you are hosting sessions on sensitive topics. A good way to check to make sure that you are communicating clearly to your participants is to use check-in questions during the session, and then end with a Q&A session at the end. This will give you as the facilitator the opportunity to see if participants understand, and it will give participants the chance to ask you questions. This will help to prevent any miscommunications during the sessions. Use these templates to ensure clear communication:
In order to make sure that your participants get more out of the meeting or workshop, ask them reflective questions throughout the session. Of course, it can be difficult to reflect on sensitive topics in a group, but making the reflection anonymous (using tools such as Mentimeter) can give everyone the opportunity reflect without feeling nervous or embarrassed.
After discussing a sensitive topic, try to end the session on a positive and light-hearted note. This could be a simple thank you, or how about trying a light reflection question?
Meetings and workshops on sensitive topics may be a challenge, but with the right approach and tools, you can make sure that the information you need to relay is shared in the right way.